Kamal Basha
About Candidate
Summary
IT Administrator cum Office Secretary. More than 10 years of experience in the IT Industry with hands-on experience as an Administrative assistant cum Team Leader experience in the areas of Managing Team members.
Skill Highlights
· Strong decision-maker
· Complex problem solver
· Innovative
· Service-focused
Experience
Desktop Support Engineer – 11/2011 to 06/2013 1Year 9 Months
Netsoft IT Solutions Ltd, New Delhi.
Area Engineer cum TN State Team Leader – 09/2013 to 03/2016
2Year’s 7 Months Educomp Solutions Pvt Ltd, Chennai – Branch.
IT Administrator cum Office Secretary – 04/2016 to Till to Date
Al Taif National Dairy Factory, Taif.
· Answering telephone calls, maintaining diaries, and arranging appointments.
· Everyday Online Bank transactions to suppliers and follow the customer’s incoming payments day to day statement follows to higher Managers.
· Staff Insurance functions on New Addition, modification, Deletion, and reimbursement documents follow-up.
· Organization Employees’ work permit renewal and Residency ID renewal for every month based on expiry dates.
· Support for Business application packages Like Software and MS Office etc.
· Organizing travel visas and AIR tickets for employers and employees.
· Managing workloads, recruiting, and supervising Factory Labors.
· Import raw materials, create agendas, and take minutes of Customs.
· Managing the Import shipments on port scheduling.
· Every day follow the Purchase order.
· Every Day to Day Escalation Mail following Branch office queries
· Day to day server activities like connectivity & troubleshooting, backup, Restore, and Reports.
· Outlook configuration and troubleshooting on all departments and Branch Connectivities.
· Successfully resolved user issues regarding connectivity, peripheral compatibility, and standard software usage questions
Education
· Master of Computer Application – 2011 Anna University, Tamil Nadu, India.
· Bachelor of Economics – 2008 Bharathidasan University, Tamil Nadu, India.
Certifications
· CompTIA A+ Hardware PC Technician in (NIIT-)-2011.
· Network N+ Network Technician in (NIIT-Namakkal)-2011.
· Desktop Publishing DTP in Bharathidasan University-2008.
