Mohan Subbiah
About Candidate
Highly accomplished IT Service Management and Transformation Consultant with over 20 years of expertise in digital transitions, ITSM solutions, and customer onboarding. Specializing in ServiceNow, HP Service Manager, and Siebel CRM, I have a proven track record of overseeing complex migrations, conducting gap analyses, and implementing ITIL-compliant processes. Renowned for the customer-centric approach, root-cause problem-solving, and commitment to team mentorship, I have successfully managed over 100 projects globally, delivering significant business outcomes and accomplishing high client satisfaction. Supervised project workflows by creating, assigning, and tracking tasks in Jira, ensuring seamless assignment task execution and timely delivery.
